Podcast: Client Service Must-Haves for CPA Firms


Optimum Strategies' Ira Rosenbloom sat down with William Hayes of the PICPA to explore the qualities that accounting firm service systems must have to satisfy their clients.


Among the traits Ira touched on in this 10-minute podcast are accessibility, proactivity, and time-sensitivity.


Listen to, share or download the podcast.


Read the full transcript (member login).

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